Our Space
We strive to create a warm, welcoming, and accessible space at Broad. Read on to learn what to expect when you visit us!
PARKING & TTC
Paid parking is available nearby at the Green P parking lot at 72 Amroth Avenue. Free or paid parking may also be available on the Danforth and the surrounding side streets.
Pick up and drop off by car, including Wheel Trans, is possible directly outside of Broad on Danforth Avenue.
Traveling by TTC? Woodbine station is nearly across the street from our shop. (And this station has elevators!)
SCENT-SENSITIVE SPACE
We ask all staff and customers to avoid the use of perfumes, colognes, and other heavily scented products. (Deodorant, however, is totally fine and totally encouraged!) We choose scentless cleaners, hand sanitizers, and hand soaps in order to further reduce scents in the space.
MASK POLICY
We require everyone in the shop to wear a mask (KN95/N95 preferred) and we will provide you with a mask if you don’t have your own. The mask must fully cover the nose, mouth, and chin.
Masking isn’t possible for you? Please contact us by email at info@broadlingerie.com and we’ll do our best to find a solution!
This policy is up to date as of 2025, and is in place to protect immunocompromised staff, customers, and community.
MAIN SPACE
We have a comfy waiting area for anyone accompanying you to your appointment. (If you’d rather they be in the fitting room with you, just let us know!)
The waiting area includes two plush armchairs, with seats 17.5” wide. Armchairs don’t work for you? No problem! Alternative seating is available upon request.
We have a stack of books and old issues of Sassy magazine for grown-ups, plus picture books and a toy box for kiddos.
WASHROOM
We have a small washroom available for customers on the main floor. We regret that it’s not accessible for wheelchairs and doesn't have grab bars.
While there is no change table, there is a large counter space that can be used for diaper changes.
We stock the washroom with unscented soap, and we don’t use air fresheners or other scented products.
There is a small first aid kit available, as well as a Naloxone kit.
FITTING ROOMS
Broad has three fitting rooms. Two of the three include:
- 1-2 armless chairs
- an air filter
- a fan
- unscented baby wipes
- hand sanitizer
(The third room is the smallest, intended for quick try-ons rather than full bra fittings, and doesn’t have any of the above features.)
Our largest fitting room measures 6.5’ x 7’. We recommend this room for customers who:
- use wheelchairs or other mobility aids
- want an interpreter or support person to be in the room with them
- bring a service animal
- have a little one and/or stroller with them
If this sounds like you, please let us know in your booking form so that we can reserve the largest room for you!
All three fitting rooms include a full-length mirror. If you prefer to have a mirror-free fitting, please let us know and we'll cover the mirror for your appointment.
ACCESSIBILITY
There’s a 7.5” step up to the front door, and we have a ramp that we put out upon request. While we’d love to have a permanent ramp, restrictions from the City of Toronto mean that we must put it out on an “as needed” basis.
The doorway is 33” wide and fits most wheelchairs. The door is not automatic, but a staff member will be happy to open and hold the door for you.
We understand that the above is far less than ideal, and we’re doing our best with the space and resources available to us. To streamline the process, please note in your appointment booking if you require assistance with the door and/or ramp. That way, we’ll be ready when you arrive!
DID WE FORGET SOMETHING?
Please let us know! We want Broad to be as accessible to you as we can make it. Do you require lower lighting, or no music, or something else not listed here? When you book an appointment online, you’ll have an opportunity to share your access needs with us. And of course, if you have any questions, we’re just an email or phone call away!